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Refund & Cancellation Policy
1. Course Cancellation:
Before Enrollment: If you wish to cancel your enrollment before starting a course, you can do so within 24 hours of purchase for a full refund.
After Enrollment: Once a course has been started, cancellations are not eligible for a refund. Please review course descriptions and requirements before enrolling.
2. Refunds:
- Full Refund: Available within 7 days of purchase, provided you have not completed more than 20% of the course. The request must be made within the 7-day period.
- Partial Refund: If a refund request is made after 7 days but within 14 days of purchase, a partial refund may be issued based on the portion of the course completed.
3. Course Access Issues:
- If you experience technical issues preventing access to the course, please contact our support team within 14 days of purchase. We will work to resolve the issue or provide a suitable solution.
4. No Refunds:
- Refunds will not be provided for individual course materials or downloadable content once accessed or downloaded.
5. How to Request a Refund:
- To request a refund or cancel your enrollment, please contact our support team at [support email] with your order details and reason for the request.
6. Changes to Policy:
- We reserve the right to update or modify this policy. Please review our policy periodically for any changes.
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